Privacy Policy

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 The purpose of this Privacy Statement ("Privacy Statement") is to explain why Maintpartner Oy, Maintpartner Group Oy, Maintpartner Expert Services Oy, Maintpartner AB, Maintpartner ASI Sp. z o.o and Maintpartner OÜ collect, use and disclose personal information on this website.

1. THE CONTROLLER

Maintpartner Group Oy or Maintpartner's country-specific subsidiary is a data controller under data protection law. When the entire Group has a common information system provided by Maintpartner Group Oy, they are a country-specific subsidiary and Maintpartner Group Oy joint register holders. However, a registered person may also contact the person responsible for data protection in a country-specific subsidiary if the data subject has data protection issues. Each subsidiary and Maintpartner Group Oy are jointly responsible for ensuring that the processing of personal data is carried out in accordance with this Privacy Policy and the applicable data protection legislation.

In privacy matters the data subject can always be in contact with the Group's contact person responsible for data protection:

Ari Pönkkä
tel. +358 40 018 2928
email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

In addition, registered persons may contact the following subsidiaries in the country-specific subsidiaries:

Maintpartner Oy, Maintpartner Expert Services Oy
Ari Pönkkä
email address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Maintpartner AB
Gunilla Böhlin
This email address is being protected from spambots. You need JavaScript enabled to view it.

Maintpartner ASI Sp. z o.o
Marta Piechota
This email address is being protected from spambots. You need JavaScript enabled to view it.

Maintpartner OÜ
Rein Posti
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

2. PURPOSE OF HANDLING OF PERSONAL DATA

Maintpartner collects personal information directly from the customer or his employees.

Personal information that is needed for customer relationship
We store our customer relationship management information about our customers and other contacts. The purpose of the data processing is to manage and maintain customer relations, manage customer contracts, billing information and access rights, handle governmental obligations, and develop customer service and business, marketing, analysis and statistics.

We collect the following personal information: name, title, job number, phone number, mailing address and email address. The birth date or personal identity number is collected only if it is necessary to fulfil the obligations of the authorities.

Safety
Maintpartner uses camera surveillance and access codes to prevent unauthorized access, to ensure the safety of staff and other visitors, and to safeguard Maintpartner's assets. In order to ensure the security of subcontractors and other partners, Maintpartner collects personal information when conducting security inductions. To implement the above measures, Maintpartner is required to process the personal data of the data subject registered. The processing of personal data is based on the legitimate interest of the registrar in this respect to guarantee the security of the registered and the visitors and Maintpartner's assets.

Maintpartner uses security measures to secure business information, including personal information, to prevent and detect criminal activities and to ensure access to business-related services. To implement the above-mentioned security measures, Maintpartner is required to process personal data. In this respect, the processing of personal data is based on the legitimate interest of the controller in securing business-critical information and information systems.

The measures mentioned in this paragraph are intended to ensure the security of Maintpartner's personnel and the proper implementation of data security and information systems.

We collect the following personal information: name, phone number, email address, track identifiers, and cost control information, job information such as username, access group and login information, and camera surveillance image material as well as technical information that accrue from the use of work equipment.

Cookies
We use cookies for statistics on visitors and follow-up of navigation on our website. A cookie is a short text file that a web browser stores on a device when visiting a page. E-mails or other messages that we send based on personal information given to us or the information that we have otherwise included in our CRM system may contain cookies and other technologies to inform you of if the recipient has opened, read or deleted the message. In monitoring our newsletter, we may also use a cookie to find out what pages you are viewing from our website. If you do not want cookies stored on your device, you can change your browser settings to prevent them from being blocked.

3. DISSEMINATION OF INFORMATION

Maintpartner may transfer registered personal data to third parties in the following situations:

  • To the tax authorities, insurance companies and other similar parties, subject to the law granting or requiring;
  • Trusted service providers who operate on behalf of Maintpartner and who have no independent right to use the personal information we give them.
  • As required by law, such as answering a challenge or litigation;
  • In accordance with the agreement between Maintpartner and the Maintpartner customer, the information recorded in the maintenance system or equivalent shall be disclosed to the customer at the end of the contractual relationship;
  • If Maintpartner is involved in a merger or business transaction;
  • When in good faith we believe that disclosure is necessary to safeguard our rights, to safeguard you and others, to investigate crimes or to respond to requests from authorities.

4. INTERNATIONAL DATA TRANSFER

Maintpartner will not process any personal data registered outside the European Economic Area.

5. DATA RETENTION

Registered personal data will only be retained for as long as it is necessary for the processing purposes specified in section 2 of this Privacy Statement. After that, the data will be deleted unless Maintpartner has the right or the obligation to retain personal data based on longer applicable legislation or legal response, for investigation or other similar reasons.

6. RIGHTS

By submitting personal data to a Maintpartner, the registered user agrees that the information will be used in accordance with this Privacy Statement.

The registered has the right to access personal data concerning himself and to correct and update personal data about himself. Registered persons may request the removal of their personal data. Some of the personal information is necessary to fulfil the obligations of the law. This kind of personal information may not be deleted if the law requires processing and retention of data.

The Registrar has the right to object to a treatment based on a legitimate interest. The registrant is entitled to restrict the processing of data within the limits of applicable data protection legislation.

The registrant the right to get personal data concerning themselves in a structured and commonly used machine-readable form and to transfer them to another controller within the limits of and in accordance with the applicable data protection legislation. This right concerns the personal data disclosed by the person him-/herself and which have been collected on the basis of the employee’s consent.

The above-mentioned requests can be sent to: This email address is being protected from spambots. You need JavaScript enabled to view it.

The data subject has the right to file a complaint with the national data protection authority within the European Union or the European Economic Area. In Finland, the complaint can be addressed to the Data Protection Officer: This email address is being protected from spambots. You need JavaScript enabled to view it.

7. PROTECTION OF INFORMATION

The Maintpartner has the appropriate technical and organizational security measures to protect personal data from destruction, destruction, misuse, and unauthorized access. Maintpartner restricts access to personal data only to employees and contractors who need to obtain such information for their work and to service providers who can process data only in accordance with Maintpartner's instructions. Manual data is stored in lockable archive or lockable workspaces.

Sensitive information can only be processed by designated persons whose duties include preparing or making decisions based on and requiring sensitive data.

Please note that while attempting to use the appropriate security measures, no security system will be able to prevent any potential security breaches.

8. CONTACT

Please contact the persons mentioned at the beginning of the Privacy Statement if you have any questions relating to the data registered by Maintpartner.

9. UPDATING TERMS

Maintpartner reserves the right to modify this Privacy Policy. Please check this Privacy Notice regularly and before submitting your personal information to us. We will not notify users for each update.